Official website

Gran Hotel Las Caldas Wellness Clinic

  • My Booking
    • ES
    • IT
    • FR
    • DE
    • RU
 Gran Hotel Las Caldas Wellness Clinic Oviedo (oviedo)

Only if you book with us you receive daily access to:

"El Manantial", "Aquaxana", the sports center and much more

WELCOME TO THE GRAN HOTEL LAS CALDAS WELLNESS CLINIC

You have just opened the door to a world of new experiences, well-being and unique sensations: welcome to the Gran Hotel Las Caldas Wellness Clinic, the spa hotel with the best hot springs in Spain which invites you to enjoy some special days of disconnection. Classic and avant-garde, the Gran Hotel Las Caldas Wellness Clinic is a luxury wellness hotel that combines its historical links and the tradition of Las Caldas with innovative health treatments that revolve around the use of water.

Built on the hot springs of the famous and traditional Las Caldas spring, the Gran Hotel Las Caldas Wellness Clinic combines accommodation with exclusive 5-star services and a wellness offer dedicated to achieving perfect mental and physical health. It also offers a delicious cuisine, organisation of events and weddings, suites for your relaxation and numerous wellness spaces where you can enjoy all the virtues of disconnection.

Entering the Gran Hotel Las Caldas Wellness Clinic is like entering a dream world of perfect relaxation, where comfort and tranquillity go hand in hand with a wonderful wellness plan just for you, with treatments created to encourage and enjoy complete happiness.

Discover the 17th-century Royal Spa, a thermal sanctuary that occupies a beautiful Bath House where you will find the Hall of Columns and El Manantial, among other facilities. Furthermore, we want you to experience the Las Caldas Clinic: your new oasis of peace with dozens of treatments prepared by trained professionals for your pleasure and disconnection.

Experience the unique concept of well-being that your mind and body desire. Book on the official website of the Gran Hotel Las Caldas Wellness Clinic at the best price online.

Gran Hotel Las Caldas Wellness Clinic Rooms

The rooms and suites of the Gran Hotel Las Caldas Wellness Clinic are the perfect complement to a few days dedicated to your personal care. Here you will find charming and spacious spaces, which will ensure you enjoy relaxation when you want it. Book your room now, at the best price online, on the official website of the Gran Hotel Las Caldas Wellness Clinic.

Standard Room  Gran Hotel Las Caldas Wellness Clinic Oviedo

Standard Room

The 68 standard rooms at the Gran Hotel Las Caldas Wellness Clinic have been designed to offer maximum comfort at the best value for money. Enjoy an elegant well-equipped room that includes a king-size or two single beds, exterior views, LCD TV, daily restocking of the minibar, individual air conditioning, free Wi-Fi, safe, bathroom, bathrobe and flip flops and the possibility of rooms with a connecting door.

View more
Junior Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo

Junior Suite

The 2 Junior Suites at the Gran Hotel Las Caldas Wellness Clinic open the doors to an elegant room designed for your relaxation. The master bedroom also contains a living area where you will find the best services: king-size bed, LCD TV, daily restocking of the minibar, individual air conditioning, free Wi-Fi for Blau Amigo! members, safe, bathroom, bathrobe and flip flops.

View more
Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo

Suite

Spacious and specially designed, the 6 Suites at the Gran Hotel Las Caldas Wellness Clinic offer the ideal space to accommodate up to 4 people while offering exquisite comfort and well-being. Enjoy a suite equipped with a king-size bed, sofas, dining table and chairs, LCD TV, daily restocking of the minibar, individual air conditioning, free Wi-Fi for Blau Amigo! members, safe, desk, bathroom, bathrobe and flip flops.

View more
Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo

Deluxe Suite

The 3 Deluxe Suites at the Gran Hotel Las Caldas Wellness Clinic will delight you with its unique decor, elegant spaces and 5-star services. Each suite is a spacious and luxurious space, ideal for couples who want superior accommodation. They come with a bedroom, a living room with sofas and a table, daily restocking of the minibar, free Wi-Fi for Blau Amigo! members, a safe, a desk, a bathroom, a bathrobe and flip flops. The most exclusive stay at our hotel. 6 Suites at the Gran Hotel Las Caldas Wellness Clinic

View more

Standard Room

  • Standard Room  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Standard Room  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next

Junior Suite

  • Junior Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Junior Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next

Suite

  • Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next

Deluxe Suite

  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Deluxe Suite  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next

Photo gallery

The Gran Hotel Las Caldas Wellness Clinic photo gallery opens the doors to a true paradise of relaxation and personal health. We invite you to tour, image by image, the best wellness & spa resort in Spain with places like the 17th century Royal Spa, treatments designed for just you, spacious suites and a truly magical atmosphere.

  • Bar  Gran Hotel Las Caldas Wellness Clinic Oviedo Bar

Bar

  • Bar  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Bar  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Bar  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Bar  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo Garden

Garden

  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Garden  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo Wellness and Beaty Area

Wellness and Beaty Area

  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Wellness and Beaty Area  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo El Manantial Thermal Center

El Manantial Thermal Center

  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • El Manantial Thermal Center  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo Balneario

Balneario

  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
Previous
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
  • Balneario  Gran Hotel Las Caldas Wellness Clinic Oviedo
Next

Sweet deals

The promotions at the Gran Hotel Las Caldas Wellness Clinic are perfect when it comes to devoting a few days to your personal care. At our spa hotel you will be sure to enjoy unforgettable days at the best price online. The official website of the Gran Hotel Las Caldas Wellness Clinic offers you a complete selection of offers for your holiday and with the best booking conditions.

Vive la Navidad

Vive la Navidad

¿Ya sabes dónde celebrar las fiestas de Navidad?
Ven a disfrutar de nuestros maravillosos menús que hemos seleccionado para ti y tus familiares.
Menú de Navidad y Noche Vieja: incluido en el precio de la habitación.
Menú Noche de Reyes no incluido (pvp: 60€ pp)


Ver menús cena de Gala

Programa infantil Navidad

From €124 taxes included.

Gran Hotel Las Caldas Wellness Clinic services

The Gran Hotel Las Caldas Wellness Clinic is an accommodation where your well-being receives the most exclusive services and attention. Designed to offer you everything you need to make the most of your wellness stay with us, you will always have at your disposal a professional team and unbeatable facilities like the Royal Spa from the 17th century and the best hot springs in Spain, El Manantial, Las Caldas Clinic, the exclusive flotation pool in theHall of Columns, the Viator Restaurant and an extensive offer of unique treatments for your body and mind.

Access for disabled people
Balneario Real
Bar
Luggage storage
Hydromassage
Jaccuzzi
Garden
Laundry (extra charge)
Daily cleanliness
24h reception
Viator Restaurant
Hall of the Columns
Sauna
Housekeeping
Wake up call service
Transfer to the aiport
Wifi

Superb location

The Gran Hotel Las Caldas Wellness Clinic is a hotel located in Las Caldas, in an area of great natural value and only 8 kilometres from the centre of Oviedo, Asturias. The location of the hotel is exceptional.

From here you can discover a vast cultural and artistic legacy that includes points of interest such as Santa María del Naranco, the Cave of Las Caldas, Mieres, Bandujo and San Miguel de Lillo, as well as numerous excursions, with hiking and cycling routes through the Las Ubiñas Nature Park, which is a UNESCO Biosphere Reserve. The location of the hotel, built on the best hot springs in all of Spain, assures you tranquillity and peace.

Las Caldas, s/n, Oviedo, Spain

Contact with us

  • Contact us via phone, postal or email address whenever you need. Also, if you wish you can contact us through the web form that you will find below. The official website of the Gran Hotel Las Caldas Wellness Clinic helps answer and manage all of your questions and reservations. All our members of staff are waiting to welcome you. We always provide the best service as proven by the reviews of previous guests.

    Contact Telephone Numbers:
    Spain: (+34) 984 338 175
    United Kingdom: (+44) 0 843 508 0296
    Germany: (+49) 0 180 558 8704
    Russia: (+7) 959 955 412

    AQUAXANA: 985 79 87 80
    BALNEARIO REAL: 985 79 87 70

  • E-mail:reservas@lascaldas.com
Best price online Guaranteed  Gran Hotel Las Caldas Wellness Clinic

Best price online Guaranteed

"We speak your language"

"GRAN HOTEL LAS CALDAS WELLNESS CLINIC OFFICIAL WEBSITE"

"BEST PRICE ONLINE GUARANTEED!"

 Gran Hotel Las Caldas Wellness Clinic Oviedo (oviedo)
  • Las Caldas, s/n, Oviedo, Spain
  • Privacy Policy

    Privacy Policy

    Please read this privacy policy carefully. It contains important information on the processing of your personal data and the rights you have pursuant to current legislation in this area.

    We reserve the right to update our privacy policy at any time as a result of corporate decisions, and in order to comply with any possible changes in legislation or jurisprudence. If you have any queries or require an explanation regarding our privacy policy or your rights, you can contact us via the channels indicated below.

    You declare that the data you provide us with now or in the future are correct and truthful and you undertake to inform us of any change in them. If you are providing personal data of third parties, you undertake to obtain the prior consent of the data subjects and inform them of the contents of this policy.

    In general, the mandatory fields in our forms must be completed in order to process your requests.

    1. Who is the data controller responsible for processing your data?

    Unless specifically indicated otherwise, the responsible party for processing the data collected on this Website is ROXA HOSPITALITY, S.L., with the address Calle Manuel Azaña, 38, plt. 2, 07006, Palma de Mallorca (Balearic Islands) and email address recepcion@roxahospitality.com.
    The Data Protection Delegate of ROXA HOSPITALITY, S.L is IURISTEC, S.L. with the address Calle Guillem Massot, 53, plt. baja, 07003, Palma de Mallorca and dpo@roxahospitality.com.

    2. What personal information do we collect?

    The data we process are those obtained:
    − From the forms you complete and the requests you formulate via the Website. We also process the data included on applications and requests we receive by email.
    − From profiles and analytics obtained based on Website browsing by users, whether registered or not.
    − From the social profile with which you have decided to begin the session on our Website.
    − From your profile on the programme Blau Amigo!, in case you have registered in this manner.
    The data categories we process typically consist of:
    − Identification and contact data, national identity document or passport number;
    − Data relating to your booking and contact history;
    − Economic and transaction data;
    − Data related to your browsing; IP address from which you can connect to the Website, weblogs, pages visited or actions taken at the Website, for example. To do so, we use cookies and similar technologies that may involve tracking your browsing. More information on our cookies policy is available at the URL.
    − Commercial tracking data
    − Identification and contact data obtained from the social profile with which you used to start the session on our Website. This data is only processed for this purpose.
    − Data generated by your use of social networks which you have decided to share with us (likes and comments, for example).

    3. Why do we process your data?

    Our users' data will be processed for the management of our relations with them, for dealing with their requests and queries, for managing their bookings, the administration and the management of online security and the fulfilment of our legal obligations. This data will also be used for analytical purposes and to improve the quality of our services. Additionally, we will process your data to send commercial communications through electronic mediums, in case you have registered with the Blau Amigo! programme.

    4. To whom may we disclose your data?

    Your data will be communicated to companies associated with ROXA HOSPITALITY *, this is to the destination hotels and to the companies whose services are included in the contracted service for the correct transmission and management of your bookings, requests or queries. This includes the communication to said hotel of the bank card data that has been provided in the reservation to attend to the possible penalties for cancellations or non-presentation fixed in the rate terms and conditions. The processing of your reservations requires the aforementioned process, and therefore the process cannot be carried out if you object to this.
    Your data will only be communicated to third parties by legal obligation, with your consent, or when your request requires such communication.
    *In the following link you will be able to see the businesses that are managed under ROXA HOSPITALITY comercial brand www.roxa.es/hoteles-grupo-roxa-blau-hotel/

    5. Legal basis for processing
    The legal basis for the processing of your data is the management of the legal relationship established with you, the provision of requested or contracted services, and compliance with legal obligations.
    The following processes are based on the existence of a legitimate interest:
    − The security management of the Website is based on our legitimate interest to guarantee the security of our systems.
    − The completion of statistics and quality control are based on our legitimate interest to evaluate our services.
    − Sending commercial communications is based on our legitimate interest to promote our products and services, as well as receiving your consent to receive the said communications through electronic mediums.

    The following processes are based on your consent, without the withdrawal of such consent determines the provision of contracted services.
    − The completion of browsing profiles from the information obtained through cookies or similar technologies.

    6. For how long will we retain your data?

    In general, we retain your data throughout the validity of the relationship you have with us and, in any event, throughout the periods provided in applicable legal provisions, such as accounting and tax matters, and for the time necessary to meet potential liabilities arising from the processing of such data. We will erase your data when it is no longer necessary or relevant for the purposes for which it was collected. Access logs for restricted areas of the Website will be deleted one month after their creation. Information on browsing will be removed once the website connection has been completed and the statistics compiled.
    The data processed for commercial purposes will remain valid until its deletion is requested.

    7. What are your rights?

    You have the right to obtain confirmation about whether or not we are processing your personal data and, if we are, to access such data. You may also ask for your data to be rectified if it is inaccurate or incomplete. In addition, you may request the erasure of your data if, among other reasons, it is no longer necessary for the purposes for which it was collected.
    In certain circumstances, you may request limitations upon the processing of your data. In this case, we will only process the data in question for the formulation, exercise or defence of claims or with a view to protecting the rights of other persons. Under certain conditions, and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will cease to process your data other than for compelling legitimate reasons which prevail over your interests or rights and freedoms, or for the formulation, exercise or defence of claims.
    Similarly, and under certain conditions, you may request your data in a portable form for it to be transferred to another data controller.
    You can revoke the consent given for certain purposes, without affecting the legality of the processing based on the consent prior to its withdrawal.
    To request your withdrawal from the processing for commercial purposes you can:

    − Send an email to the following email address: reservas@blauhotels.com
    − Use the link provided to that effect in our bulletins.

    You equally have the right to file a complaint with the data protection authorities.
    To exercise your rights, please send a request to the data protection officer, by post or email, accompanied by a copy of your national identity card or another valid identification document, to the address indicated in the section "Who is the data controller responsible for processing your data?".
    You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at www.aepd.es.

  • Legal note

    Legal note

    The access to the web assigns the condition of USER and implies the full acceptance without reservations, of the said access and / or use, of this legal notice and of the privacy policy in its final version, without prejudice to the General Conditions of the Contract that, if applicable, result in mandatory compliance. We therefore advise you to read these documents, before using the functions offered by this website and each time you subsequently access it, since we reserve the right to change, modify, add or delete part of these conditions at any time.

    - The simple access to this Web does not imply in whatsoever case, the existence of a commercial relationship between the user and the website.

    - I. THE WEB OWNER

    In accordance with the provisions set out in Article 10 of Law 34/ 2002, of 11 July, relating to the Services of the Association for Electronic Information and Commerce, the following information about the owner of this website is provided:

    - Website owner: ROXA HOSPITALITY, S.L. (ROXA HOSPITALITY, hereafter)
    - Registered office: Calle Manuel Azaña, 38, plt. 2, 07006, Palma de Mallorca (Balearic Islands).
    - C.I.F. B07004880
    - Date registered: added to the Mercantile Register, in volume 356, page 89, page 6618 and 1st registration
    - Hotel group with trademark Blau Hotels for Holidays and License nº 265 2294 registered with the Ministry of Industry and Tourism.

    - In addition to the registered office, the following channels are available for users to direct their requests, questions, complaints or claims:
    o Web contact details
    o recepcion@roxahospitality.com

    - II. TERMS OF USE

    - 1. Introduction. On this website ROXA HOSPITALITY gives information about its hotels and the promotions available at that time, allowing users to make reservations directly online, manage reservations already made, and request a quote for the rental of rooms available in their hotels for events or conventions. Likewise, users can sign up for the Blau Amigo loyalty program in order to receive sales offers suitable to their profile. By accessing and using this website, you agree to be bound by the conditions set out below, so it is recommended that you read this section carefully before starting to browse.

    - 2. Users’ obligations. Users undertake to use this Website in a lawful manner, in accordance with the conditions stated and in a way that does not harm the rights or interests of ROXA HOSPITALITY or third parties. By way of clarification and in no case limiting or excluding, the User also undertakes to:

    - Not to engage in activities that are illegal or contrary to public order or good faith;
    - Not to try to access, modify, manipulate and, where applicable, use the accounts of other Users.
    - Not to use the data published on the Web to send unsolicited communications (spam).
    - Not to introduce or disseminate false, misleading, ambiguous or inaccurate information or content on the web in such a way as to mislead the recipients of the information, or disseminate content of a racist, xenophobic, pornographic nature, in defence of terrorism or of a threatening nature against human rights or children’s rights;
    - Not to take actions that cause or involve a violation of the intellectual property rights ROXA HOSPITALITY or of third parties;
    - Not to cause damage to the physical and logical systems of ROXA HOSPITALITY, its suppliers or third parties.
    - Not to introduce or spread computer viruses in the network or use any other physical or logical systems that are capable of causing the aforementioned damage.
    - Not to delete, alter, evade or manipulate any protective device or security system that has been installed in the pages of this Web.

    3. Exclusion of liability. This Website is provided "as is" and its use is at the User's own risk, so that neither ROXA HOSPITALITY, nor its administrators, employees, suppliers or collaborators will be liable for damages, of any nature, direct or non direct, which derive from the use of the Web, specifically excluding ROXA HOSPITALITY to the fullest extent provided by the Law and any type of warranties, whether stated or implied.

    ROXA HOSPITALITY does not guarantee the availability and accessibility of the Web, although it will make every reasonable effort in this regard. Occasionally, interruptions may occur for the time necessary to carry out corresponding maintenance operations.

    ROXA HOSPITALITY is not responsible for possible damages derived from interference, interruptions, computer viruses, telephone breakdowns or telephonic disconnections by causes beyond the their control; delays or blockages in the use of this electronic system caused by deficiencies or overloads in the data processing centre, telephone lines, the Internet system or other electrical systems; or of any other alteration that may occur in the User’s Software or Hardware. Nor does it guarantee the absence of viruses, malwares, trojans or other elements that may cause alterations in the computer system, the User’s documents or files, so excludes any responsibility for damages of any kind caused to the User for this reason. Similarly, ROXA HOSPITALITY will not be responsible for damages caused by third parties through illegal interference beyond its control.

    Neither will it be liable for any damages caused by the use or misuse of the Website contents, nor for the consequences that may arise from errors, defects or omissions in the contents that may appear on this Website, which the Users themselves or other third parties have provided. ROXA HOSPITALITY does not assume any obligation or liability with respect to those services that it does not provide directly.

    4. External links. On no account does ROXA HOSPITALITY accept any liability for the contents of links which belong to external websites, nor does it guarantee the technical availability, quality, reliability, accuracy, range, truthfulness, validity and legality of any material or information contained in any of the aforementioned hyperlinks or other internet websites. Equally, the inclusion of these external connections does not imply any kind of association, union or participation with the linked entities.

    5. Passwords. The passwords to access the accounts of registered Users are personal, confidential and non-transferable. Registered Users are solely responsible for maintaining the confidentiality and security of their account, exclusively assuming any consequences of the activities carried out through it. Users agree to notify ROXA HOSPITALITY immediately of any security breach on their account.

    6. Denial of access and cancellation of accounts. ROXA HOSPITALITY reserves the right to deny access to the Web, as well as to suspend or cancel the accounts to those Users who fail to comply with these conditions; in the case of unforeseen technical or security problems; account inactivity for a significant time; or in compliance with a request and / or a police, judicial or administrative order.

    Said cancellation or suspension will be made at the sole discretion of ROXA HOSPITALITY and will not give rise to any type of compensation.

    7. Handling of personal data. Users agree to the handling of their personal data within the scope and the terms indicated in our privacy policy, which is available on the home page of the website, the policy being also referred to as part of the current conditions. In such a policy, the Users will find information on how to exercise their rights to access, cancel and rectify their personal information, as well as how to exercise their right to oppose the processing of their data.

    8. Intellectual property and author rights. Without prejudice of the contents over which third parties have intellectual rights, the intellectual property rights on the website, the domain name, its source code, design and browsing structure and elements contained in this (including but not limited to, images, sound, audio, video, software or texts; brands or logos, colour combinations, structure and design, etc.) are all the property of ROXA HOSPITALITY, which has the exclusive rights to use these in any manner, and, in particular the rights to reproduce, distribute and communicate publicly and change these according to that which is set out in the current Intellectual Property Legislation. It is absolutely forbidden to reproduce, distribute and communicate publicly, including making available the whole or part of the contents of this website on any basis or by any technical means, without the authorisation of ROXA HOSPITALITY or, where relevant, of third parties who have intellectual property rights or author rights over the content in question. Despite the aforementioned, the Website User will be able to view the contents of this website and even print, copy and store them on a hard drive or any other physical device as long as they are exclusively for their own personal and private use. Those entities or persons who, without the website owner’s prior authorisation, try to establish a link with it, are required to guarantee that they will only allow access to this website or service and that they will not reproduce its contents and services.

    9. Annulment of the clauses. In the event of a clause within the current conditions of use being declared null and void, this will only affect the particular clause or part thereof, and all other conditions will remain; however the aforementioned clause, or part thereof, will be deemed as no longer in force.

    10. Acceptance. Access and use of the Website will automatically imply that all of the current conditions of use are unequivocally accepted by you.

    11. Applicable law and jurisdiction. Without prejudice to the rights granted to consumers by the Legislative Decree 1/2007, of November 16, this website will be governed by Spanish law apart from its conflict of law rules and any controversy that may arise from its use or of the services linked to it will be subject to the jurisdiction and competence of the Courts and Tribunals of Palma de Mallorca, unequivocally relinquishing the users to their own code of laws where in place.

    The European Commission facilitates a platform for the resolution of online disputes relating to consumers, and this can be accessed through the following link:
    https://webgate.ec.europa.eu/odr/main/index.cfm?event= main.home.chooseLanguage

  • Cookies Policy

    Cookies Policy

    WHY DO WE USE COOKIES AND HANDLE NAVIGATION DATA?

    On this website we use cookies.

    If you use our website without deactivating cookies, you give your consent to their installation.

    What is a cookie?

    A cookie is a file that websites transfer to the computers that are connected to them. While often the purposes of cookies are only technical, they can also allow, amongst other things, the storage and retrieval of information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user.

    There are cookies that are controlled and managed by the owner of the website (they are called "own cookies") and others that are by third parties (they are known as "third-party cookies"), for example, because they provide a tool or an integrated web function.

    Certain cookies (session cookies) are cancelled once web browsing is finished while others can continue to be stored on the user's computer and be accessed for a longer period (persistent cookies).

    What kind of cookies do we use and for what purpose?

    On this Website we use the following type of cookies:

    1. Technical or indispensable cookies for the provision of services

    We use technical cookies to be able to provide the services requested by our users. These cookies are essential for browsing and using different options and services on the website, such as controlling traffic and data communication, identifying the session, accessing restricted access areas, remembering the information that the user provides at each stage of the registration or hiring process, using security elements during navigation or sharing content through social networks.
    - GOOGLE TAG MANAGER: Cookies are the responsibility of Google Inc., the postal address being: 1600 Amphitheater Parkway, Mountain View, CA, 94043. You can find more information at http://www.google.com/intl/en/about.html, You will find the privacy policy at http://www.google.com/intl/en/policies/privacy/.
    - FACEBOOK CONNECT: cookies provided by Facebook Inc. at the postal address 1601 Willow Road, Menlo Park, CA, 94025. You can find more information about Facebook for Developers at https://www.facebook.com/FacebookforDevelopers. You can find the privacy policy of these cookies at https://www.facebook.com/about/privacy/.

    2. Personalized cookies
    In order to optimize the experience of using our website, we use personalized cookies that allow us to configure the website and its services according to the user's preferences or their equipment’s general characteristics, for example, which browser and what version is used, the operating system installed, etc.
    These cookies are used, for example, to remember the parameters that were chosen by the user during their visits, to guide the web content, based on their language or location or to maintain the accredited status of registered users.

    3. Analysis of cookies

    - The analysis of cookies allow the measurement and analysis of the website’s activity and the development of user navigation profiles.

    - We use cookies from GOOGLE ANALYTICS, GA AUDIENCES and VISUALWEBSIDE OPTIMIZER to collect anonymous and joint statistics that allow us to understand the way users use our website, in order to improve it and adjust it to our visitor’s preferences.

    - GOOGLE ANALYTICS is a tool provided by the company Google, Inc., 1600 Amphitheater Parkway. Mountain View, CA 94043. USA. You can find more information about the operation of GOOGLE ANALYTICS and the cookies used by this service in the following links:

    - https://support.google.com/analytics/answer/6004245
    http://www.google.com/intl/es/policies/privacy/

    - You can deactivate GOOGLE ANALYTICS cookies by installing in your browser the opt-out add-on created by Google and available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

    - GA AUDIENCES is a tool provided by the company: Google Inc., at the postal address: 1600 Amphitheater Parkway, Mountain View, CA, 94043. You can find more information about these cookies at http://www.google.com/intl/en /about.html, the privacy policy is available on this page: http://www.google.com/intl/en/policies/privacy/.

    - VISUAL WEBSIDE OPTIMIZER is a tool provided by the company Visual Website Optimizer at the postal address: 14th floor, KLJ Tower North, Netaji Subhash Place, Pitampura, Delhi, 110034, India. You can find more information about these cookies at https://vwo.com/privacy-policy/

    - Typically the data derived from its navigation that can be analyzed are the following:
    - The domain name of the provider (PSI) and / or IP address that gives them access to the network. For example, a user of the provider xxx will only be identified with the domain xxx.es and / or the IP address. In this way we can compile statistics on the countries and servers that visit our website most often.
    - The date and time of access to our website. This allows us to find out the hours of most traffic, and make the necessary adjustments to avoid saturation problems during our peak hours.
    - The Internet address from which the link comes that leads to our website. Thanks to this data, we can get to know the effectiveness of the different banners and links that point to our server, in order to enhance those that offer better results.
    - The number of daily visitors to each section. This allows us to know the most successful areas and increase and improve its content, in order that users obtain a more satisfactory result.

    4. Advertising cookies

    We use advertising cookies to manage our advertising spaces. These cookies allow for the administration of these spaces based on technical criteria such as the content edited or the frequency with which adverts are shown.
    Whilst browsing, cookies of this type from the third parties identified below may be installed (Note: By not controlling them, we decline any responsibility regarding the content and accuracy of the information and privacy policies relating to these cookies).
    - DOUBLECLICK - GOOGLE, INC., with registered offices at 1600 Amphitheatre Parkway. Mountain View, CA 94043. USA. Further information about these cookies at: http://www.google.com/policies/technologies/ads/ and https://support.google.com/adsense/answer/2839090?hl=en. You can disable DoubleClick cookies by visiting the DoubleClick disabling page (in English): http://www.doubleclick.com/privacy/dart_adserving.aspx).

    - CUSTOM AUDIENCE FACEBOOK – FACEBOOK, INC., with registered offices at 1601 Willow Road, Menlo Park, CA 94025 USA and FACEBOOK SPAIN, S.L., with registered offices at Calle Pinar, 5, MADRID 28006. Further information about this programme at facebook.com/ads/website_custom_audiences/. More details about the cookies used by Facebook at https://www.facebook.com/help/cookies/?ref=sitefooter. More information about disabling Facebook cookies at https://es-es.facebook.com/help/cookies/ or following the indications at https://www.facebook.com/about/privacy/en.

    - VE - VE INTERACTIVE, LTD., with registered offices at 15-19 Bakers Row, London, , EC1R 3DG. More information about this cookie and the possibility to deactivate it or revoke given consent at http://www.veinteractive.com, https://www.ve.com/es/politica-de-privacidad and https://www.ve.com/es/politica-de-cookies.

    - BIDSWITCH – IPONWEB, with registered offices at 16 Garrick Street, Covent Garden, London, WC2E 9BA. More information about this cookie and the possibility to deactivate it at https://www.iponweb.com/ and http://www.iponweb.com/privacy-policy/

    Are cookies anonymous?
    Cookies do not contain information that only allows a specific user to be identified per se. As far as we are concerned, the information obtained can only be associated with a specific user if said user is identified on the web site. If so, this data will be processed in accordance with the website’s privacy policy, complying at all times with the requirements of the current legislation on personal data protection. Users concerned can exercise their rights to access, rectification or cancellation of their personal information at any time, and they can oppose their processing, as indicated in the privacy policy of our web site.

    How can I manage the cookies?
    Users of the web site have the option of not receiving cookies, deleting them or to be informed about how they are installed in the settings of their browser. To find out how to manage cookies in your browser, we invite you to consult its help function.
    For your comfort, below, you will find information provided by the developers of the main browsers about cookie management:
    ▪ Chrome, http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
    ▪ Explorer, http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
    ▪ Firefox, http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
    ▪ Safari,https://support.apple.com/kb/index?q=manage+cookies&src=globalnav_support&type=organic&page=search&locale=es_ES
    In the event of disabling cookies, you may not be able to make use of all the functionalities of the web site.
    To manage the pixels or tracking codes included in e-mail addresses, you can adjust your e-mail settings so that it doesn’t automatically download remote content or images.
    To disable the use of third-party advertising cookies, users can also visit the disabling page of the network advertising Initiative (NAI, Network Advertising Initiative. Page in English: http://www.networkadvertising.org/managing/opt_out.asp).

by Roiback